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What you will do: The Universal Work Cell Specialist will be part of a dedicated, work team which will provide all-inclusive support to a selected few Strategic National Account customers. The Work Cell will provide for a consistent, effortless experience to promote customer satisfaction, maximize account growth, and increase retention and revenue. The Work Cell will contain the required functions to deliver this inclusive account support: contract validation and entry, service billing, service support, quoted services, and work order management. The Universal Work Cell Specialist will be... more ->
Customer Service Agents and/or Dispatchers Needed: Starting at $14-$16 hourly based on experience! Looking for advancement and a raise? This position has a built in promotion program that will allow you to earn 2 raises in your first six months ! Candidates who are bilingual in Spanish and English are welcome to apply as well, with great compensation. What you will do Our Customer Service Agents will serve as Emergency Dispatch Operators, monitoring systems for alarm signals and responding to alarms using the information provided in instruction screens. You will learn about the dispatch... more ->
Minimum qualifications Bachelor's degree or equivalent practical experience. 6 years of experience in a customer-facing role and driving customer development programs. Experience managing customer organizational structures, developing technology programs, defining milestones, success criteria, resource allocation, and on-time delivery. Experience driving digital development using and managing initiatives across engineering, sales, support, and services. Preferred qualifications Experience leading large enterprise organizations through a people, process, and technology transformation of... more ->
Category : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: Paid Training Competitive Wages Full Benefits (Medical, Dental, Vision,... more ->
As APERIO continues to grow, we are seeking a Lead Customer Success Manager to join our team and play a crucial role in ensuring our customers achieve their goals while using our products. The Lead Customer Success Manager is part of APERIO's Customers & Product team and reports to the VP of Customers & Product. As Lead Customer Success Manager, you will play a pivotal role in shaping our customer success strategy as well as owning key customer engagements from deployment over onboarding, adoption, and retention, to advocacy and account expansion. You will be responsible for ensuring our... more ->