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Are you tech-savvy with 1-2 years' experience in IT support? Our client are a leading manufacturing organisation based in North West London and they are looking to take on a Service Desk Analyst. Working as part of the Service Delivery Team to provide a high level of support and service delivery to employees, undertaking analysis, diagnosis and resolution of incidents and requests. Accomplishing project objectives by planning project activities, evaluating implementation and progress. Key Responsibilities: Being the first point of contact for all IT-related support for the firm, ensuring that... more ->