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Summer Admin role Monday to Friday Central Chester Fun & Inclusive office Your new company A fun, thriving and growing travel company in Central Chester is looking for the support of 2 admin superstars to join their customer service team over the summer months! Huge on culture and growing skills, my client is an award-winning employer and would benefit from customer service workers looking to add to and develop their already excellent experience. No experience? No worries. If you have great written skills, are friendly and engaging and want the chance to showcase your ability to provide... more ->
At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we're a customer-obsessed market Powerhouse. And we all work together to be brilliant for customers, every single day. We've now welcomed our new CEO, Adam Winslow, and are at the start of an exciting period of change for DLG. With ambitious plans for large-scale transformation, we're going to see a refreshed strategy to drive value for our customers, colleagues and shareholders. In... more ->
Call East Advisors Your new company: Provide 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.We offer non-emergency patient transport services in parts of our region. We can help patients who need non-emergency transport to and from hospitals, treatment centres and other similar facilities.We can also provide transport for people who can't travel unaided because of their medical condition or frailty. Your new role: The role of the Call Handler will... more ->
Contact Centre Manager, Cannock and Wolverhampton based, £40,000 - £44,000 per annum, full time and permanent Contact Centre Manager£40,000 - £44,000 per annumFull, time & permanentHybrid working available Your new role Manage a team of 22 Contact Centre Advisors Co-ordinate the diversity of team Maintain and evolve key performance indicators Support and motivate the team to achieve strategic objectives Contribute to the evolution of the call quality process Ensure company processes and procedures are always followed Identify areas for team development and service improvement Recruitment of... more ->
Contact Centre Manager, Agency, £20.85 per hour, Southend Your new role Southend Council are looking to appoint an agency, Full time Contact Centre Manager to manage the centre and staff in line with the council's policies and procedures.Within this position, the post holder will be responsible for the organisation and co-ordination of contact between looked after children and their parents/carers/siblings and other relevant adults/children as directed by the identified social work teams at dedicated venues that are appropriate.You will receive and respond to referrals for supervised contact... more ->
Customer Service-Hybrid- £11.89 an hour-Ops Centre Rep About the role As an Ops Centre Representative, you will be working as part of a high-performance, agile, flexible team to deliver a high-quality service supporting the key functions within Field Engineering & Operations. Supporting the business area with financial tracking, financial governance and operational support. You will also be working closely with the support teams to provide cost-effective and efficient processes. Focused on customer delivery and a result-driven record of delivering to KPI's, SLA's and customer satisfaction.... more ->
Customer Service Agent, Belfast, £11.44 per hour Your new company A public sector organisation is recruiting for Contact Centre Agents to provide accurate and efficient information whilst ensuring you deliver high quality customer service. Your new role Answer all telephone enquiries from the general public in a timely manner. Provide accurate information for all company services. Acknowledge and record customer complaints. Assist in the renewal of customer applications Assist in the administration of applications. Respond to general enquires for the company and transfer calls to the relevant... more ->
Incoming Call Handler - 5 out of 7 days shift rota - Neath - Temporary to Permanent Your new company Your new company is a growing business located in the heart of Neath. The organisation is currently looking to expand their incoming calls team and are searching for individuals who are proactive and capable of multitasking whilst offering great customer service. This organisation is looking for individuals to join the team on a temporary to permanent basis. Your new role Your new role as an incoming call handler will see you acting as the first point of contact for prospective clients. Your... more ->
Customer Service Call Handler - Temporary - Swansea Your new company Your new company is a well-established organisation located in the heart of Swansea. Your new role Your new role is to provide the highest level of customer service to callers of the organisation. You will be responsible for dealing with inbound calls and emails from customers who are reposting issues. The role will require efficient data entry as you will be expected to log information about the customers and their issues onto the organisation's CRM system. This role will require you to handle a high volume of calls... more ->
East of England Ambulance Service - Call Handler Your new company East of England Ambulance Service - Call Handler The East of England Ambulance Service provides 24 hours, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport for 6.9 million people in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire. It is important that you learn a little more about them as part of your application, so please be sure to visit their website as soon as you can We are very proud to be asked to recruit call handlers to dispatch... more ->
Maintenance office based in Dundee £17p/h 6-12 months Facilities/Maintenance Officer required to support a local council based in Dundee (Dual site)- 12 months + £17p/h Your new company You shall work as part of local council within a small-medium sized community Centre and Main Council Office based in Dundee The organisation is responsible for the care and support of community needs throughout the region. Catering everything from sporting events to local fairs and election halls. You shall be the face of the company offering facilities and maintenance support for the building. Your new role... more ->
Call handler-Customer Services-City centre offices Your new company Large financial service company in Manchester. Your new role You will be handling calls from customers, dealing with a variety of queries and actioning accordingly. This will mainly be inbound calls from existing customers looking to update, amend policies or make payments. You will have access to confidential information and will need to ensure you are working in line with data protection and company policies. You will need to cross-check customer details making sure files are kept updated and accurate, chasing for missing... more ->
Summer Customer Call Centre role! Chester City Centre! £12.82ph! Fun, Socially Active Office! 1st July Start Your new company A fun, thriving and growing travel company in Central Chester is looking for the support of 4 customer service agents over the summer months to help with a rise in workload! Huge on culture and growing skills, my client is an award-winning employer that would benefit from someone looking for a role that will help them expand or develop their customer service knowledge and experience. Your new role Working in the customer service team, you will be responsible for taking... more ->
Customer Service, Contact Centre, Flexible Working, South West London Your new company A housing company based in South West London is looking for a Customer Service Advisor to join their team on a 6-month fixed-term contract. This is an exciting opportunity to work for an award-winning company. Your new role Below is a list of day to day responsibilities for this role; Resolving customer enquiries and being responsible for owning queries from start to finish through telephones, emails, social media and webchats Maintain good relationships with tenants and leaseholders Supporting customers... more ->
Operations Manager, North Staffordshire, South Cheshire, Contact centre, Financial Services Operations Manager As the Operations Manager, you will hold a critical role in the call centre, overseeing complaints. Your responsibilities will span various areas: developing operational policies, analysing performance data, managing the complaints and improving processes. Location North Staffordshire/South Cheshire Responsibilities: Collaborate with stakeholders and clients to enhance organisational processes, focusing on quality, productivity, and efficiency. Ensure compliance with FCA and TCF... more ->
Front of House Administrator, Birmingham City Centre £12 per hour, weekend working required Your new company Hays are the exclusive recruiting partner for Birmingham City Council, their Registry Office is currently looking for a Front of House Administrator to join their team on a temporary Full time basis. Being the largest leading local authority in the whole of Europe, Birmingham City Council are renowned for their expertise in public services and endless opportunities. Your new role As a Front of House Administrator for the Registry Office, you will be primarily working in the Ceremony... more ->
Permanent - Full time - Hybrid Model - Liverpool City Centre - Customer Service Complaints Your new company You will be working on a permanent basis for a well-established financial services organisation in the heart of Liverpool. This is an award-winning, leading firm in its speciality that offers many progression and training opportunities, who are now looking to expand their team with a Full time Complaints Handler. Your new role In your new role, you will be responsible for the logging and investigation of all new complaints, ensuring compliance with GDPR and FCA regulations. Your main... more ->
Teacher of Business Studies Location: South Liverpool/City Centre, Liverpool, Merseyside, United Kingdom Contract: Full Time/Permanent Start date: September 2024 Are you passionate about business studies and committed to shaping young minds? A secondary academy is seeking a dedicated Business Studies Teacher to join our vibrant school community. As a forward-thinking secondary school, we prioritise academic success, inclusivity, and fostering positive relationships. Role and Responsibilities: As a Secondary Business Studies Teacher, you will play a critical role in shaping the learning... more ->
Face to Face Customer Service - Permanent - Liverpool City Centre - Full Time - On Site - Immediate Start Your new company My client, based in the heart of Liverpool city Centre, is seeking a team of professional customer service assistants to join their dynamic department on a permanent basis. You will be working for one of Liverpool's busiest attractions and be required to be the face and voice of the organisation. Your new role You will be providing a first-class face-to-face service to customers, clients and internal staff. As the main point of contact for face to face and switchboard... more ->
We are hiring an Apprentice to join the Resourcing Centre of Excellence as a Data Analyst Administrator. Join us and help deliver the exceptional, every day. Contract Type: 18-Month Fixed Term Contract Hours: 40Shift Pattern: Full Time About Your RoleWe are hiring an Apprentice to join the Resourcing Centre of Excellence as a Data Analyst Administrator, supporting the Head of Resourcing Transformation with our Strategic Workforce Planning build out and ongoing maintenance. For this vacancy you will have the opportunity to gain a Business Administration Level 3 apprenticeship qualification.... more ->