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Position Overview: Our client uses a proprietary, internally developed knowledgebase system known as 'G- Trac'. Initially designed to enhance team communication, collaboration and reporting, G-Trac aggregates updated information on a variety of modules, including but not limited to CRM, companies, events, Legal agreements, projects, inventory, CMS, training, policies, HSE, risks, and sales orders. Recently, the company has taken a strategic pivot to transform G-Trac into a SaaS (Software as a Service) platform, allowing other companies to utilise this robust system to manage their business... more ->
We are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solutions (CWS) is one of our service offerings; we act as an extension of our clients' recruitment team and provide professional interim and temporary resources. Our investment banking client has been present in the UK for more than 150 years, they're a long-term partner to British business. Today, the Group is formed of 10 divisions and employs 9,300 staff based in 21 core locations right... more ->
The Application Support team is responsible for providing technical support for all Front Office and post-trade applications including trade capture, market data, settlement and clearing systems. The team handles all support requests, incidents, problems, and business continuity activities, to ensure the highest quality delivery of services to end users and clients. Client Details Our client is a global financial services platform that offers essential liquidity, market access, and infrastructure services to clients in the energy, commodities, and financial markets. Description The... more ->
M365 Administrator & Senior Support Analyst (Non-Messaging) Initial 6 Month Duration Contract (Inside IR35) Home Working United Kingdom We are seeking a Contract M365 Administrator & Senior Support Analyst (Non-Messaging) to work with our client's Administration & Support team. The remit of this team is global and extends to all aspects of Administration & 3rd line support relating to the infrastructure and services, independent of location. In this role, you will provide Administration & Support for the timely resolution of incidents and problems, maintain, and optimise applications and... more ->
3rd Line IT Support Analyst (2nd/3rd Line Support) Working Arrangement: 5 days per week on site for first few weeks and then switching to 3 days per week once up to speed with the environment. Reporting into the Service Desk Manager, the 3rd Line IT Support Analyst will provide end user 3rd line Technical support in accordance with the achievement of all applicable Service Levels, Customer Satisfaction scores, and KPI's and to be an active escalation point for 1st and 2nd line engineers. Responsibilities: - Ensure the delivery of day to day support to the organisation's users, covering... more ->
We require an experience Dynamics 365 Support Analyst to support the development and administration of Dynamics 365 CRM, configuration, customisation and integration of solutions and apps with other IT systems. We are seeking a skilled Microsoft Dynamics CRM Configuration Support Administrator responsible for configuring and supporting Microsoft Dynamics CRM. This role involves customizing the CRM to meet business needs, system maintenance, and ensuring optimal performance. Key Responsibilities: Configure and customize Microsoft Dynamics CRM to meet business requirements, including entity... more ->
FRENCH SELECTION (FS) French speaking IT System Support Analyst Location: Folkestone Salary: Competitive Ref: 4201FT To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference:4201FT The company: An exciting opportunity to work with a well-established service provider with European operations Main duties: Using your analytical skills and wor click apply for full job details more ->
IT Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for a IT Service Desk Analyst/1st/2nd Line Support Analyst to join our Manchester based law firm on a permanent basis. IT Service Desk Analyst/1st/2nd Line Support Analyst Responsibilities and Duties:. Provide end-user IT assistance on all core desktop applications and technologies.. Assist the Service Desk Delivery Manager in the triage of tickets, including:. Serving as the end user advocate, maintaining regular communication with end users as necessary to keep them informed about incident progress and... more ->
IT Servicedesk/helpdesk/IT support/1st/2nd line IT Support 5-month contract opportunity (potential to extend or go permanent) Start ASAP - ideally immediate Inside IR35 Role-based onsite - Fareham Must drive/have own transport for this role (not readily accessible by public transport) This is an excellent opportunity for an IT Service Desk Analyst/IT Support Analyst to work with this leading global organization. In this role, you will be the first point of contact for the organization's staff experiencing end-user IT issues and problems. You will provide 1st and 2nd level support providing... more ->
My client is looking to recruit a customer support person who can either be entry level or up to 2 years call centre or customer support experience The role centres around supporting a state of the SAAS based system and the level of training on offer is very, very high To be considered for this role candidates simply need to have - a very good telephone manner - eagerness and enthusiasm to learn new products and technologies - good organisational skills and abilities - the ability to document solutions etc - ability to prioritise workload and adhere to SLAs and KPIs I have a comprehensive job... more ->
Wanted! A dynamic hands on-site Infra Engineer to join a small growing FinTech business located in the heart of the City of London. This is not your normal corporate role fighting bureaucracy with pointless processes. Our company is fast paced and streamlined for delivery, so we are looking for someone who has the skills to both keep the show on the road, but design and deliver our infrastructure as we grow; we have startup mentality but without the risks as we have a large growing customer base of over 15,000+. Reporting to one of the founders, the role is the goto Infra Person for the org.... more ->
2nd Line Support Engineer I'm lokoing for a skilled Second Line Support Engineer to join my client's IT team. As a key member of the support staff, you will play a crucial role in maintaining in-house developed products and providing support to end users. Responsibilities: Provide second-line technical support for software solutions. Install and configure software products. Handle data conversions and imports. Perform proactive maintenance on IT systems and software. Manage accurate service desk information for effective issue analysis and configuration management. Collaborate with customers... more ->
Azure Application Support Engineer - Fully remote Our client, who champions creating a diverse and inclusive working environment, who are embarking on a large transformation project. You will be a senior member of a small, busy, and dynamic team working in a supportive environment. The successful candidate will have a can-do attitude, be a team player, and have demonstrable Azure experience whilst also bringing fresh ideas and perspectives to the table. Main duties and responsibilities: The team is responsible for all hosted applications, ensuring supportability and availability in accordance... more ->
Telefonica Tech UK is an IT Solutions firm with a number of offices and Data Centres across England and we are currently looking for an SC Cleared IT Support Engineer to join our ServiceDesk on a permanent basis on site with one of our clients based in London. Active SC Clearance is a must. Engineers will be technically proficient at performing on-site support and triage activities for Desk, Wall and Floor ports; WAP ceiling ports; Satellite Equipment Room patching of access Switches; Shared Printers (GovPrint); Audio Visual Equipment; Room Booking Tablets; Digital Signs. (The ITSM Provider... more ->
Senior SQL Support Analyst, Utilities experience required, Home Based. £30000 - 38000 + benefits. Expanding software product company that develops software for the Utilities/Energy market is looking for a Senior SQL Support Analyst to join their team. To be considered you will have good knowledge of SQL (tables, creating queries, etc) and will have knowledge of the energy sector (ideally electric and gas flows). The role is home based with one trip a month (usually the last Wednesday of the month) to their office in Nottingham. Responsibilities -. Deal with escalated SQL based queries... more ->
2nd Line Support Technician - IT Support Analyst Our client, a global organisation, is looking to recruit the services of an experienced IT Support Technician for an initial 6 month fixed-term contract, based in Knightsbridge, west central London. While the initial contract is 6 months, there is a possibility the role will then become permanent. The post holder will be responsible for day to day oversight and administration of our client's mulit-site IT infrastructure and the third party providers that deliver support for the physical and virtualised infrastructure. Responsibilities will... more ->
Are you an experienced Helpdesk Analyst or IT Support Analyst looking to step into a role that you can shape, develop, and make your own? If so please read on. Client Details A rapidly growing business. Description You will be working with a growing business supporting on some really fantastic projects as well as day to day support. You will be working within a company that really invests in their people in terms of training and development long term. In this role you will be rewarded with a competitive salary of up to £28,000 per annum depending on experience with a host of further benefits... more ->
If you are an experienced 1st-2nd line Support Analyst with excellent communication skills, we have a new permanent position we'd like to discuss with you. Please note this role will require onsite attendance 5 days per week initially and will then move to two days remote once 'bedded in'. We are looking for an experienced IT Service Desk Engineer who will support AV and IT to a diverse group of users. Your duties will include the following: Provide 1st and 2nd level service desk support to all staff and students both remotely and face to face. Support all AV/Hybrid learning technologies and... more ->
If you are an experienced 1st-2nd line Support Analyst with excellent communication skills, we have a new contract we'd like to discuss with you. Please note this role is inside IR35 and will require onsite attendance 5 days per week and the contract length is initially 3 weeks. We are looking for an experienced IT Service Desk Engineer who will support AV and IT to a diverse group of users. Your duties will include the following: Provide 1st and 2nd level service desk support to all staff and students both remotely and face to face. Support all AV/Hybrid learning technologies and related... more ->
1st/2nd Line Support - Active Directory - Windows - Bristol. My financial Services client are looking for a 1st Line Helpdesk Support Analyst (Telephone Support) to provide support to their 1100 users. The role is primarily focused with fulfilling service requests that are logged, which includes processing Starter, Mover, and Leaver (SML) and all permission, software and hardware requests made by the business. To provide a friendly, supportive helpful and timely service to all customers who contact the Service Centre Continually strive for process improvement and seeking ways to maximise... more ->